We are proud to announce the launch of our Client Area which is a new platform in our customer portal that allows you to access all the information in one place. We spent several months building this Client Area that combined resources from across the web and collected the data that your business needed. Our purpose in building this Client Area is to make it easier for you to access the various information contained in it. You decide what you want to see in the Client Area.
In addition, this Client Area also helps you to get add-ons in a self-service. You can purchase various add-on options for your website with just a click. Also, you are asked to always consult the Client Area to get the current project updates, latest news, promotions, and downloads for free.
Access this Client Area anywhere and anytime by simply going here to login and continue accessing. We don’t offer one-time support, we care for you day-by-day. Thank you for trusting Syspro Web Development!
LIVE CHAT
We are very happy to announce the launch of our latest application, Live Chat. Live Chat lets you communicate with our team in real time. Instead of talking on the phone, you can interact directly with us in the Live Chat box. Over the past few months, we have worked tirelessly to improve our services. We believe that Live Chat will help you enjoy a better experience.
So what is a Live Chat?
The purpose of launching this latest application is because we want to make it easier for you to get a solution easily and quickly by asking our team. If you need support or consultation, you can use our Live Chat as it operates for 24 hours. Our team will reply to your chat during office hours.
3 departments will operate in Live Chat, which are Customer Service, Support and Sales. So, do not hesitate to ask us. We provide this Live Chat on Android devices because we want to make it easy for you to download with just a click and you can start chatting. You can go here and login to access it.
SUPPORT
This is a feature that will assist you which is Support. So what it does? It makes it easier for you to get solution to all the problems you face related to our products. In that case, we can know your questions if you create ticket here. We encourage you to create a ticket to get a complete and detailed answer. You just need to go to Client Area > My Account > Support > Create Ticket. Besides, this not only simplifies your business but it can also help our team to solve your problems faster. Along with that, you can monitor our progress in real time and make you enjoy to explore this Client Area.
KNOWLEDGE BASE
Do you have questions and confusion about your online business? Why don’t you try to get the information in the Knowledge Base menu because you will be surprised, all the information that you need will be there unlimited! Moreover, this Knowledge Base is a library of information about our products or services. This will help you to find the answer to solve your problem on your own. If you still need our help, do not hesitate to use our Live Chat or open a ticket in the Client Area.
You can imagine this Basic Knowledge as a Google for you. Just type in your keyword in the ‘Search’ area. As a result, a selection of articles related to your question will be displayed.
PRODUCT CATALOG
Next, if you go to the Our Services menu, there is a list of services that we provide for you along with useful product information. Together with this, it is design for easy use, with high quality visuals arranged in easy-to-navigate color coded sections. Therefore, you can order the right product for their application quickly and easily. We believe that our new catalog will provide information and facilities for you to determine the best results for your online business.
COMPANY NEWS
Your new experience will not end there. There is one feature in Client Area which is Company News which means you can get the latest news on the current developments of our company, Syspro Web Development. Every new thing we launch or news about the business, we will show here. You do not have to worry if you think you will miss our latest news.
Because, as soon as you click ‘Allow’ when a popup message appears, any news update will be notified to you. As a result, you will see it on the right side of your computer screen or a notification will be given on your smartphone. That way, you won’t miss any important news. We just want to make it easy for you to get our latest info.
LATEST NEWS
Another feature of Client Area is Latest News is that every updated blog articles will be displayed here. Do not confuse the differences between Company News and Latest News. Let us explain in more detail. Company News is specifically for news related to the company’s current developments only. On the other hands, Latest News is specifically for updated blog articles.
What is the difference between Latest News and Knowledge Base? Wouldn’t these two features display articles as well? All right. Here is the difference. Our blog articles are more to teach you about something you can practice at home or ask your employees to do. As an example, we will teach to create copywriting that can persuade customers or how to determine your target audience. On the other hand, Knowledge Base are more on the articles you need at that time. For example, how to set up the product you bought from us.
Finally, we hope you will get the benefit from the Client Area and use it as much as possible. Remember, this is for the good of your business. And do not forget, if you have any questions and queries, you can chat with us on Live Chat. We will help you to the best of our ability.
